Privacy Policy

Last Updated:

1. Introduction

Welcome to (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data while providing a seamless streaming experience. This Privacy Policy explains how we collect, use, store, and share your information when you access our streaming platform, including movies, TV shows, live channels, and related services (collectively, the “Service”).

By using , you agree to the practices outlined in this policy. If you have questions about your data or wish to exercise your privacy rights, please contact us using the details in the Contact Us section below.

2. Information We Collect

We collect personal and non-personal information to enhance your experience and secure our platform. Information may be provided by you, collected automatically, or obtained from trusted third parties.

  • Personal Information You Provide: Name, email address, password, billing details, streaming preferences, and contact information.
  • Automatically Collected Data: Device type, IP address, browser, operating system, viewing activity, search history, interaction logs, and performance diagnostics.
  • Third-Party Data: Information from public databases, affiliate networks, marketing partners, or linked social media accounts (if applicable).

3. How We Use Your Information

We use your information to provide, maintain, and improve , including:

  • Delivering and operating the streaming platform.
  • Personalizing content recommendations.
  • Processing subscriptions, transactions, and account activities.
  • Sending service updates, security alerts, and promotions (with your consent).
  • Analyzing user behavior to improve platform performance.
  • Preventing fraud, misuse, or security breaches.
  • Complying with legal obligations and regulations.

4. Sharing and Disclosure of Information

We do not sell your personal data. We may share it only in these situations:

  • Service Providers: Partners providing payment processing, hosting, analytics, or customer support.
  • Business Transactions: During mergers, acquisitions, or asset sales, your data may be transferred.
  • Legal Compliance: When required by law, court order, or government request.
  • Security & Safety: To prevent fraud, resolve disputes, or protect users and platform integrity.
  • With Your Consent: For purposes explicitly approved by you.

5. Data Security

We employ administrative, technical, and physical safeguards to protect your personal data. While we use industry-leading measures, no system is completely immune to breaches.

6. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access & Correction: Review or update account details via your dashboard.
  • Opt-Out: Unsubscribe from marketing emails via the “unsubscribe” link or contact us.
  • Data Control (GDPR, CCPA, etc.): Request access, deletion, restriction, or portability of your personal data.

7. Children’s Privacy

is intended for users aged 13 and above (or minimum legal age in your jurisdiction). We do not knowingly collect data from children under 13. If we have, please contact us to remove it.

8. Updates to This Policy

We may update this Privacy Policy to reflect legal, technological, or operational changes. Updates take effect immediately upon posting on . We encourage you to review this page periodically.

9. Contact Us

For privacy-related questions, email us at support@elemencelest.com or send postal mail to:

ElemenCelest Streaming Services
41, Rue de Strasbourg
93390 CLICHY-SOUS-BOIS, France
Email: support@elemencelest.com